Terms and Conditions

Welcome to The Locksmith! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or services.

1. Definitions

  • “The Locksmith” refers to our company, located in Charlotte, NC, providing locksmith services.
  • “Services” include residential, commercial, automotive, and emergency locksmith services as described on our website.
  • “User, ” “Client, ” or “You” refers to anyone accessing our website or using our services.

2. Use of Website

This website is intended to provide information about our services and allow users to contact us for assistance. You may use this website for lawful purposes only. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website or in any way which is unlawful, illegal, fraudulent, or harmful.

3. Services Offered

We offer a range of locksmith services, including:

  • Residential: House lockouts, lock replacements, lock rekeying, and hardware repair.
  • Commercial: Office lockouts, business lockouts, lock replacements, lock rekeying, panic bar installation, and exit device services.
  • Automotive: Chip keys, key fobs, key remotes, laser key cutting, remote programming, remote head keys, auto opening, and transponder keys.
  • Emergency: 24/7 emergency locksmith assistance.

We serve the following areas around Charlotte, NC: Charlotte, Concord, Mint Hill, Matthews, Indian Trail, Pineville, Belmont, Mount Holly, Huntersville, Cornelius, Lake Norman, Fort Mill, Rock Hill, and Lake Wylie.

4. Payment and Pricing

Prices for our services are provided upon request and may vary depending on the specific service required and the complexity of the job. Payment is due upon completion of the service unless otherwise agreed. We accept various forms of payment, including cash, credit cards, and other electronic payment methods. Any additional fees, such as travel fees or after-hours charges, will be clearly communicated before the service begins.

5. Limitation of Liability

The Locksmith will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our services or the inability to use our services. Our liability is limited to the cost of the services provided. We are not responsible for any damages to property that occur during the provision of our services, except in cases of gross negligence or willful misconduct.

6. Warranty

We provide a warranty on our workmanship for a specified period. This warranty covers defects in the installation or repair of locks and hardware. The warranty does not cover damage caused by misuse, abuse, or normal wear and tear. Specific warranty details will be provided at the time of service.

7. Intellectual Property

The content of this website, including text, graphics, logos, and images, is the property of The Locksmith and is protected by copyright laws. You may not reproduce, distribute, or use any content from this website without our express written permission.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of North Carolina. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of North Carolina.

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this website, and your continued use of the website and our services constitutes acceptance of the revised terms and conditions.

11. Contact Information

If you have any questions about these terms and conditions, please contact us at:

  • Phone: [Your Phone Number]
  • Email: [Your Email Address]
  • Address: [Your Business Address]

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.